Contact Us

If you have any queries, please leave us a message and we will get back to you as soon as we can.

0161 6608514

Shipping and Returns

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Shipping & Returns

-RETURNS POLICY-

Customers have the right to return their order within 7 working days of receiving their goods. Where the customer exercises their right to cancel an order, the product costs only will be refunded within 30 days of receipt of returned goods as we do not refund postal charges.All returned products will be refunded or exchanged provided they have not been used, postage costs will only be refunded if goods received were incorrect, faulty or damaged upon receipt, photographic evidence may be required to support a claim.Returned items should be sent by Recorded Delivery, Oudscent Ltd. will not cover return postage costs for Special Delivery or any courier services.

-SHIPPING-

unfortunately we are unable to ship our products internationally at the moment.